Storro privacy statement

Version: June 2021


The privacy of customers and their information is of paramount importance to Storro and the foundation of our existence. This privacy statement explains exactly how Storro handles your data. A summary can be found on this page; the full version in our PDF version of the privacy statement.


The party responsible for the processing of your personal data is Storro B.V., located at Jean Monnetpark 51, 7336 BB, Apeldoorn. Storro processes personal data. Due to the Exemption Decree, paragraph 3, Goods and services: articles 12 and 13, Storro is exempt from reporting the processing of personal data to the Dutch Data Protection Authority, which supervises the processing of personal data. If you have any questions about the privacy statement, please email us at When you visit the website, Storro collects web statistics about visits to the website. Storro itself actively approaches potential users. To this end, Storro collects contact details from public sources such as telephone directories and websites of the organizations that Storro approaches.

When using an account, Storro asks for the following information from its customers:

  • Name
  • Organization
  • Email Address
  • Phone number

When purchasing a license, Storro asks for the following information from its customers:

  • Full name
  • Company Name
  • Address details
  • Email Address
  • Bank account number/credit card details

The following personal data is processed per end user of Storro, solely to enable delivery and support:

  • User email address(es);
  • IP address(es) of a connected Storro device;
  • License Information;
  • ‘Device ID’ of the device running Storro. This is a 32-bit public key based on the hardware of the device;
  • Emails, notes and recordings of conversations of people who contact Storro;

Storro does not sell customer data. Because all data is already encrypted on the data owner’s device with a unique, local key, it is not possible for us to see what information customers store or share in Storro. Storro can be instructed to provide the aforementioned encrypted data to investigative services, but we do not have the keys to decrypt it for them. Storro will only provide data to investigative services if it is legally obliged to do so. Storro makes limited use of the services of other companies. That only happens after we know how this other company deals with security and privacy, and we know that the company in question has a strict policy regarding personal data. In the long version you can find for which tasks these other companies are engaged. An example of such a company is the organization that takes care of Storro’s financial administration.

Long version

For the long version, please see